The Company

A market leading organisation within the fashion and ecommerce sector is continuing to invest in its technology capability as it enters its next stage of growth. With an established international presence and significant ecommerce operations across multiple markets, the business has built a strong portfolio of consumer brands and is now focused on strengthening the technology and systems capability supporting its continued expansion. This is a fast paced digital retail environment where technology, ecommerce and innovation are central to the broader growth strategy.

The Role

This is a senior and highly visible technology leadership prospect with responsibility for the systems and technology environment supporting a growing international retail and ecommerce business. Working closely with executive leadership, you will take ownership of technology operations, key systems projects, external technology partners and the continued development of a scalable technology ecosystem. The environment is centred around Shopify, NetSuite and a broader suite of integrated retail and ecommerce platforms, with significant activity across systems integration, AI, security and operational scalability.

This opportunity will suit a hands on technology leader who combines strong retail systems experience with the commercial capability to influence technology direction.

Responsibilities

Own the operational performance and continued development of the organisation's technology and systems environment

- Lead major technology initiatives across Shopify, NetSuite and the wider retail applications ecosystem
- Oversee technology infrastructure, cloud platforms,



business critical applications, security and system availability
- Lead systems integration and optimisation initiatives across ecommerce, ERP, inventory and customer platforms
- Support the continued adoption and governance of AI capability across the organisation
- Manage external technology partners across infrastructure, cyber security, support, development and specialist consulting
- Maintain appropriate governance across data integrity, privacy, compliance, technology risk and security
- Partner closely with ecommerce, digital, operations and senior leadership to translate business priorities into scalable technology solutions
- Manage technology budgeting, forecasting, vendor relationships and investment planning
- Establish effective technology documentation, project governance and risk management practices
- Support business change and adoption as new technology, systems and processes are introduced

Candidate Experience

Strong technology leadership experience within retail, DTC ecommerce, fashion or a closely aligned consumer environment, with practical knowledge of the systems supporting complex digital retail operations

- Strong experience across Shopify and ERP environments, ideally NetSuite, combined with knowledge of systems integration, APIs and the wider retail and ecommerce technology ecosystem
- Demonstrated experience leading technology and systems delivery while remaining hands on across implementations, integrations, vendors, security, governance and technology operations

Please note, we can only contact successfully shortlisted candidates. This process typically takes 3 to 5 business days.

📌 Head of Business Systems & Technology (Melbourne)
🏢 Mars Recruitment
📍 Melbourne