A large-scale, multi-customer 3PL operation in the Logan area is seeking an experienced Operations Manager to lead end-to-end warehouse performance across several customer contracts within a high-volume distribution centre environment.
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This is a site leadership role with full accountability for people, service delivery, inventory integrity, financial performance and continuous improvement. You will play a critical role in shaping site culture, driving operational discipline and ensuring commercial and customer outcomes are consistently achieved.
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The Role
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Reporting to the Site Manager, you will oversee daily operations across inbound, outbound and inventory functions while leading frontline leadership teams.
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Key responsibilities include:
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Leading multiple operational teams including supervisors, team leaders, operators and labour hire
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Owning service performance across several customer contracts, ensuring KPIs and SLAs are met or exceeded
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Driving strong inventory management practices, stock accuracy and loss prevention controls
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Managing labour planning, workforce structure and cost control in line with budget targets
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Contributing to site P&L; performance,
productivity improvement and margin optimisation
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Embedding a strong safety culture and ensuring compliance with WHS and environmental standards
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Partnering with customers to support operational reviews and continuous improvement initiatives
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Leading performance management, coaching and capability development across your teams
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About You
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Significant experience leading warehouse (ideally 3PL) operations within a high-volume environment
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Demonstrated success managing multiple customer contracts and service outcomes
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Strong commercial acumen, with exposure to budget management and cost control
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Proven people leadership capability, including leading leaders
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Solid understanding of inventory management principles and operational reporting
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Working knowledge of industrial relations frameworks and enterprise agreements
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A practical, data-driven approach to problem solving and operational improvement
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What's on Offer
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Operational leadership role with multi-contract accountability
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Opportunity to influence culture, performance and commercial outcomes
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Secure, large-scale 3PL environment in the Logan area.