Are You Our Next Junior Administration Assistant?

Are you the organised person that everyone relies on to keep things running smoothly? Do you thrive in a busy environment, enjoy solving problems and take pride in getting the details right?

The Centre for Positive Behaviour Support (CPBS) is looking for an enthusiastic and capable Junior Administration Assistant to join our Accounts and Administration team. This is more than just answering phones and filing paperwork. You’ll play an important role in keeping our systems, client information, administration and team processes running smoothly.This role will be a permanent part-time arrangement, working Wednesday, Thursday, and Friday in our Manly-based office each week (ideally 9 am to 5 pm).

This work pattern may increase over time.

No previous administration experience is required. Full training will be provided, making this an excellent opportunity for someone looking to start their career in administration.

CPBS is a globally recognised leader in accessible, person-centred behaviour support. We specialise in thorough assessments and tailored plans that meet each individual's unique needs. As Australia’s leading provider of Constructional Non-Linear Multi-Element Behaviour Support (MEBS), our expert team delivers effective programs that promote learning and growth for both NDIS participants and self-funded clients.

As a Junior Administration Assistant, you’ll work alongside our team and receive training and support as you learn the role. You’ll assist with a variety of day-to-day administrative tasks and help keep our office running smoothly.

What You'll Be Doing

- Answer phone calls, respond to enquiries and manage incoming emails and correspondence in a professional and friendly manner.
- Enter and maintain accurate information, client records and documentation within company systems and databases.
- Assist with accounts administration, payment follow-ups and NDIS-related administrative processes.
- Prepare documents,



reports and correspondence using Microsoft Office.
- Monitor task boards, follow up outstanding actions and support client onboarding, exits and endorsements.
- Provide general office administration, filing, record management and day-to-day support to managers and team members.

Full training will be provided, so you don't need to have previous administration experience. We are looking for someone who is eager to learn, reliable and willing to get involved.

Why Work With CPBS?

At CPBS, you’ll be joining a supportive, energetic and purpose-driven workplace where the work you do genuinely matters.

Some of the benefits include:

- Individual career development budgets
- Convenient weekly pay
- Opportunities to develop your career and grow your skills
- Supportive and collaborative team environment
- Make a meaningful difference in the lives of the people and families we support
- Build valuable professional and administrative skills within a growing organisation

What We're Looking For

We’re looking for a reliable,enthusiastic and motivated team member who is keen to learn and build their career in administration.

You will ideally have

- Strong written and verbal communication skills, with a friendly, approachable manner.
- Confidence communicating by phone and handling sensitive matters professionally.
- Excellent attention to detail, organisation, and time management skills.
- Ability to prioritise competing tasks, work independently, and follow tasks through to completion.
- Confidence learning new systems and strong computer skills, including Microsoft Office (Word,Outlook and Excel).
- Proactive, solutions-focused attitude with a willingness to learn and grow.
- Understanding of confidentiality, accurate record keeping, and professional workplace standards.

If you're an organised, motivated and enthusiastic individual looking to start or grow your career in administration, we'd love to hear from you.

Apply online today with your updated CV and cover letter outlining why you'd be a great fit for the role.

Only applicants with legal work rights in Australia will be considered.

📌 Junior Administration Assistant (Manly)
🏢 The Centre for Positive Behaviour Support
📍 Manly