Medical Receptionist – Part Time (3 Days Per Week)

About Us

SQ Cardiology is a specialist cardiology practice based in Cleveland, dedicated to delivering high-quality, patient-centred cardiac care.

We are a growing and supportive team committed to excellent service, efficient operations and solid patient relationships.

About the Role

From the moment a patient walks through our door or calls the clinic, they should feel welcomed and supported. As the first point of contact, your role is essential in shaping the patient experience.

We are seeking a friendly, reliable and experienced Medical Receptionist to join our team three days per week.

This role is ideal for someone who thrives in a busy specialist medical environment, works well as part of a team and takes pride in providing exceptional patient care.

The position is for three days per week, with the opportunity to assist with additional shifts for sick leave and annual leave cover as required.

Key Responsibilities

- Greet and check in patients in a warm and professional manner

- Manage a busy phone line with excellent etiquette and efficiency

- Schedule appointments and coordinate clinic bookings

- Process patient check-outs, including private and Medicare billing and payments

- Maintain accurate patient records and complete data entry

- Ensure patient registration details, referrals and documentation are accurate and up to date

- Liaise with Cardiologists, referring doctors and external providers





- Assist with the distribution and management of cardiac investigation reports

- Assist with general administrative duties to support daily clinic operations

- Prepare consulting rooms and assist with opening and closing procedures

- Maintain strict patient privacy and confidentiality

- Work closely with the Practice Manager and wider administration team

About You

- Minimum 1 year experience as a Medical Receptionist is essential

- Experience within a specialist medical practice is highly regarded

- Experience with Medicare and private patient billing

- Strong organisational and multitasking skills

- Excellent communication and interpersonal skills

- Professional phone manner with the ability to manage high call volumes

- High attention to detail and accuracy

- Ability to prioritise tasks in a busy environment

- Ability to work both independently and as part of a team

- Experience with Xestro is highly regarded but not essential
- A friendly, professional and patient-focused approach

What We Offer

- Part-time position – 3 days per week

- Supportive and friendly team environment

- Well-established specialist cardiology practice

- Varied role within a busy clinical environment

- Ongoing support and training

- Opportunity for additional hours to cover annual and sick leave

If you are an experienced Medical Receptionist who enjoys working in a busy, patient-focused environment, we would love to hear from you.

📌 Medical Administration (Cleveland)
🏢 SQ Cardiology
📍 Cleveland