Experienced Medical Receptionist - Dalyellup

Join our busy and well-established medical group in the beautiful South West of WA! We are seeking an enthusiastic and experienced Medical Receptionist to be based at our Dalyellup clinic, with initial training provided at our Harvey location if needed. Committed to providing outstanding quality patient care 6 days a week, we offer a supportive and friendly team environment and competitive remuneration. The candidate must be available to work full days on Tuesdays, Wednesdays and Fridays.

Job Type: Part Time / Casual Salary: $26.00 – $36.00per hour

Job Overview

Reporting to the Practice Manager, you’ll be a customer service professional who takes pride in your work and has a superhero-level empathy for patients.

You’ll work alongside some of the loveliest people, including a team of 3 other front desk staff, 6 GPs, two nurses, and a Practice Manager plus the support of all the staff from our two other clinics.

If you can handle busy situations with a smile and the patience of a saint, we’d love to hear from you.

Key Responsibilities

· Provide an OUTSTANDING level of service—you’ll play a vital role in helping every patient seamlessly access first-class healthcare.

· Greet patients, schedule appointments, and maintain records and accounts as required.

· Use your exceptional phone manner to handle and direct all inbound calls and process patient requests.

· Process payments.

· Handle incoming and preparation of outgoing emails, faxes, and post.

· Maintain the appearance of the clinic.

Essential Skills and Attributes





· Previous experience in a medical reception, administration, or customer service role.

· Experience using Best Practice software or similar medical software, and ideally HotDoc.

· IT proficiency with Windows-based software such as Word and Excel.

· Excellent interpersonal and communication skills (both written and verbal).

· An ability to work productively within a team environment but also be able to work independently.

· You're able to communicate with a diverse range of people.

· Prioritisation and organisational skills.

· A willingness to learn recent skills on the job.

· An understanding of medical terminology is desirable.

· Multitasking skills.

· An appreciation of diversity and inclusiveness.

Benefits

· A warm and social work environment where laughter is welcomed.

· High-end IT systems and super-fast internet maximise efficiency. Staff training and finely tuned processes eliminate much of the guesswork in your day.

· Free parking on site & Uniform provided To be considered for the position, you must:

· Have previous administration experience (preferably Medical)

· Have a recent National Police Check or be willing to apply for one.

· Be an Australian citizen

Click the APPLY button for the opportunity to join the team!

Please note: We’ll only consider applications that include a cover letter & CV. We’ll only contact shortlisted applicants.

* WE WON’T RESPOND TO RECRUITMENT AGENCY ENQUIRIES**

Job Types: Part-time, Casual, Permanent

Work Location: In person

Job Types: Part-time, Permanent

Pay: $27.00 – $36.00 per hour

Work Location: In person

📌 Medical Receptionist (Dalyellup)
🏢 Harvey Medical Group
📍 Dalyellup