Specialist Support Solutions are hiring Expereinced Support Coordinators & Psychosocial Recovery Coaches within the NDIS Sector to work remotely in Brisbane.

About Us

At Specialist Support Solutions, we are dedicated to empowering people with disabilities to live meaningful, independent, and fulfilling lives. We specialise in Providing Quality Services across Queensland

Our team is made up of compassionate, skilled professionals who take pride in delivering person-centred, outcome-driven support. We believe in building genuine relationships, working collaboratively with participants, their families, and service providers to ensure everyone receives the support they need — when and how they need it.

About the role In this role, the NDIS Support Coordinator will coordinate, implement, and monitor NDIS funded supports to assist participants to achieve their goals and outcomes.

Key Responsiblities:

- Support particpant to understand and implement their NDIS Plans and work towards their individual goals
- Providing Level 3 Support Coordination & Psychosocial Recovery Coaching, supporting particpants with complex needs to navigate barriers to accessing supports
- Providing crisis intervention and responsive support to participants experiencing periods of heightened distress, risk or significant changes in circumstances, with appropriate escalation where required.
- Supporting participants to navigate plan reviews and reassessments where their current NDIS plan no longer meets their needs, including identifying gaps in funding, gathering relevant evidence and advocating for appropriate supports.
- Conducting regular progress review of aprticpant plans,



ensuring timely and accurate reporting to the NDIS and relevant stakeholders
- working towards and meeting orgaisntaionl KPI targets and utilisation expections
- Monitoring and managing particpant budgets to ensure funding is tracked and utilised appropriatley
- Conducting regular progress review of aprticpant plans, ensuring timely and accurate reporting to the NDIS and relevant stakeholders
- identify risks, barriers and changes in paritcpnat circumstances and esclaating approriatley
- working collaboratively wth the Support Cooridnation team and reporting to senior staff as required
- Attending and actively contributing to morning check ins

What we're looking for

- 2+ years experience in Support Coordination.
- Demonstrated experience managing a caseload independently, including prioritising participant needs and competing demands.
- Experience supporting complex participants and high-needs supports.
- Experience in providing crisis intervention and responsive support to participants experiencing heightened distress, risk or significant changes in circumstances, including appropriate escalation where required.
- Strong, practical understanding of NDIS legislation, plans and review processes.
- Demonstrated ability to meet KPI, utilisation and service delivery targets.
- Experience in participant budget management and funding utilisation tracking.




- Demonstrated focus on participant outcomes, rather than task-based coordination alone.
- Open Driver Licence and reliable vehicle.
- Ability to maintain a suitable home office environment
- NDIS Worker Screening Check, National Police Check and Working with Vulnerable People clearance, as applicable.

What We Offer

Work Remotely Enjoy the flexibility of working from home while staying connected through daily morning team check-ins. A company laptop and mobile phone will be provided.

Competitive Salary

We recognise and value your experience, offering above-award pay in line with the SCHADS Award.

Be Part of the Change

Join a team driven by genuine impact and high standards of care, where participant outcomes and quality support are always the priority.

Ongoing Training & Career Development

We invest in our team by providing ongoing training, career development opportunities, and clear pathways for career progression.

Work-Life Balance

Manage a balanced caseload with a variety of participant complexities, allowing you to deliver quality support without burnout.

Performance-Based Incentives

Be recognised and rewarded for your hard work, professionalism, and compliance through quarterly performance bonuses.

Administration Support

Access streamlined systems and processes designed to simplify billing, documentation, and compliance, allowing you to focus on participant outcomes.

How to apply To apply, Please send us an updated resume Via seek or email

(For more information, feel free to contact [email protected])

Apply now and be part of something bigger—where your work truly matters!

📌 NDIS Support Coordinator & Psychosocial Recovery Coach (Brisbane)
🏢 Specialist Support Solutions
📍 Brisbane