We are one of Melbourne's fastest-growing plant hire companies, known for our excellent reputation and extensive clientele in the civil construction industry. With over six years of successful operation, we offer both wet and dry hire plant services, boasting a fleet of over 130 items, including state-of-the-art equipment equipped with 3D GPS technology. Our creative products set us apart in the Melbourne market.
The role is based in our Campbellfield office and the focus of this position is to manage the coordination of assets and develop/ maintain customer relationships.
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We are seeking a highly motivated and sales-focused Operations Manager to join our team. As an integral part of our company, you will be responsible for driving business growth and ensuring the efficient coordination and delivery of customer requests. Your daily duties will include but are not limited to:
- Leading the operations team to coordinate and fulfill customer requests.
- Maintaining strong client and stakeholder relationships.
- Building new client relationships and promoting our brand.
- Conducting regular site visits to exceed client expectations.
- Fostering an excellent team environment and ensuring customer service satisfaction.
- Serving as the primary liaison with client suppliers and contractors as needed.
- Overseeing the operations and plant maintenance team during day-to-day operations.
- Support and/or generate new business opportunities.
- Holding weekly meetings and reporting to senior management.
Skills and Experience: To succeed in this role, you should possess the following qualifications and skills:
- Demonstrated supervisory experience, strong communication, and leadership skills.
- Previous experience in the Plant hire industry is preferred, but not essential.
- Experience using and maintaining a Plant Hire CRM system is advantageous.
- Knowledge of fleet and asset management.
- Experience managing dry hire plant is a significant advantage.
- Experience in onboarding new clients and quoting for services provided.
- Proven experience in an Operations Management role or similar is essential.
- Proven experience in effectively managing a team and providing motivation.
- Clear and effective written and verbal communication skills.
- The ability to develop strong internal and external client relationships.
Rewards and Development: We offer an attractive remuneration package that includes a generous base salary and a fully maintained vehicle. This role offers an exciting opportunity to become an integral part of a fast-growing plant hire company, with prospects for career development. You will strengthen your technical, business, and personal skills, supported by industry leaders, while gaining invaluable knowledge within the civil construction industry.
If you are a highly motivated individual with a passion for sales and operations management, we encourage you to apply for this career opportunity with Hex Hire. Join us in our journey of growth and success in Melbourne's thriving construction sector.
To apply, please submit your resume and a cover letter detailing your relevant experience and explaining why you are the ideal candidate for this role.