We’re seeking a friendly, organized, and dedicated Medical Receptionist to be the first point of contact for our patients. Your smile and warm greeting will set the tone for a positive patient experience. This role is well suited to someone who enjoys a busy and dynamic setting, can confidently juggle multiple tasks, and takes pride in delivering work to a consistently high standard. Exceptional attention to detail and the ability to stay organised under pressure are key requirements.
Key responsibilities
- Manage patient appointments, bookings, and cancellations
- Handle patient inquiries, phone calls, and correspondence
- Process payments, manage billing, and maintain accurate records
- Maintain confidentiality and adhere to privacy principles
- Provide exceptional customer service to patients and colleagues
- Perform administrative tasks as required
About you
- Previous experience in a medical reception or administrative role (desirable, no qualifications necessary)
- Excellent communication, organizational, and time-management skills
- Proficiency in medical software (training provided)
- Customer Service Experience
- Ability to work independently and as part of a team
- Friendly and approachable demeanour
Details
4 Days per week – Tuesday to Friday
Hours: 8:30am - 5:00pm
Start Date: Immediate
📌 Part Time Medical Receptionist (Albany)
🏢 The Aberdeen Medical Centre
📍 Albany
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