Job Description

This is a genuinely hands-on leadership role. You will own the food quality and safety program, keep the site audit-ready, strengthen the QMS, oversee laboratory and supplier quality requirements, lead recall readiness and manage a small Quality team. You'll work closely with Operations, Logistics, Production, Maintenance and suppliers, balancing technical rigour with practical influence.

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Key responsibilities

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Champion quality and food safety across the site and build strong ownership beyond the Quality team

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Manage compliance across HACCP, SQF, FSANZ, Department of Agriculture, DFSV, Organic, customer and other legislative requirements

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Plan, prepare and lead internal and external audits across relevant certifications

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Oversee laboratory requirements including microbiological and sensory testing, shelf-life testing, calibration, water and wastewater monitoring

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Develop and maintain the QMS, customer quality documentation, procedures and policies

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Lead quality and food safety training, inductions, certification requirements and technical guidance across the business

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Provide technical support for factory trials, current products, ingredients and packaging

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Act as Product Recall Coordinator and maintain strong recall, mock-recall and approved supplier processes

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Lead, coach and hold accountable the Quality team while supporting relevant environmental,



food safety risk and workplace compliance requirements

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About you

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Tertiary qualifications in a food science discipline and formal training in HACCP, food quality systems and auditing

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At least five years' experience in quality management within food manufacturing

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An in-depth understanding of dairy processes

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Strong knowledge and application of customer and regulatory standards

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Excellent communication skills and the confidence to influence people at all levels

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Strong organisation and prioritisation skills, with the ability to manage competing requirements and timely reporting

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A continuous-improvement mindset, positive can-do style, strong attention to detail and accountability

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What success will look like

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You'll know you are making an impact when the site is consistently audit-ready, the QMS is current and useful, quality issues are addressed early, supplier and laboratory programs are well controlled, and the broader operation sees quality as everyone's responsibility.

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This is a high-impact role for someone who wants to shape how quality works across an operational business, rather than manage it from behind a desk.

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If you are technically strong, commercially practical and enjoy building systems, capability and accountability across a manufacturing site, we'd love to hear from you.

📌 Quality Manager (Victoria)
🏢 Important Business
📍 Victoria