Job Description

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The Opportunity

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Bring your professionalism, energy and organisational strength to one of ISS’s high‑profile client workplaces in Brisbane. We are seeking a proactive and tech‑confident Workplace Facilities Assistant to support the smooth day‑to‑day operation of our client’s office and deliver an exceptional workplace experience for employees, visitors and senior executives.

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This role combines reception support, workplace presentation, facilities coordination, AV and meeting room support, and event assistance — perfect for someone who enjoys variety, takes pride in creating a polished environment, and thrives in a corporate setting.

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We are seeking a reliable and customer‑focused Workplace Facilities Assistant to support day‑to‑day office operations across a professional corporate environment. This role is part of a high‑performing Workplace team and is responsible for ensuring the office remains safe, presentable, and well‑supported for employees, visitors, and stakeholders.

Role Responsibilities n

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Office operations — Resolve daily workplace issues and escalate where appropriate.

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Workplace presentation — Maintain cleanliness across office, kitchen, and shared spaces.

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Supplies management — Order, restock, and monitor consumables and office supplies.

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Meeting & event support — Set up rooms, move furniture, organise catering, and maintain room tidiness.

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Reception coverage — Provide front‑of‑house support including calls, visitor management, and courier handling.

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Vendor coordination — Liaise with building management and external service providers.

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Safety & emergency roles — Act as First Aid Officer and Evacuation Warden.

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AV support — Assist with basic meeting room technology and troubleshooting.

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Perform additional duties as directed by the Workplace Facilities Manager.

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About You n

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Experience in a corporate or professional environment

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Strong organisational skills and a proactive work ethic

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Professional presentation and communication skills

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Customer‑service mindset with the ability to build strong relationships

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Proficiency in Microsoft Office

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General knowledge of IT systems and workplace technologies and AV Troubleshooting

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Ability to prioritise tasks and manage time effectively

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Physically capable of performing manual tasks (e.g., furniture movement)

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Leadership & Culture Alignment n

We seek individuals who demonstrate:

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Curiosity — A willingness to learn, innovate, and explore better ways of working

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Accountability — Ownership of outcomes and commitment to service excellence

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Collaboration — Engagement with diverse perspectives and contribution to a positive team culture

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Human‑centric thinking — Empathy, adaptability, and a focus on people‑first service delivery

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How to Apply:

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Click on the 'apply' link and complete the online application.

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Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working workplace.

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Learn more about ISS in Australia and New Zealand on our website.

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Please note: No agency applications are accepted

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📌 Facilities Assistant (Queensland)
🏢 ISS Facility Services
📍 Queensland