Job Description

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Who we are?

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Arsenault (previously known as Dimmi) connects diners with more than 4,500 of the country's hottest restaurants in Australia. As the leading

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online restaurants reservation platform, Arsenault has a network of more than 60,000 restaurants worldwide, more than 21 million monthly

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Arsenault also provides restaurants with a software solution, Arsenault Manager, which enables them to optimize their operations and improve service and revenues, following yield management principles of price variability depending on time.

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What will you do?

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n We are looking for a wonderful Customer Care Specialist to join our team! If you love helping people and are positive, patient and cheerful,

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we want to meet you!

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To Complete Your Mission, You Will Do

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- Answer to incoming requests via phone, email and chat.
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- Assist our customers if they have questions about our electronic reservation book, our website or app.
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- Put yourself in the customer's shoes and provide the most suitable answer or solution according to their specific needs.
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Who are you?

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The ideal Customer Care Specialist has a native level of English but speaking more languages is always welcome!

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Are you open-minded and have a high level of communication skills? Do you care about customer needs and always try to make their

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experience unique and satisfactory, because you focus on quality and love getting things done? Do you enjoy working in a energetic, fastpaced

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environment? Then this job is for you!

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It also would be awesome if you have some technological knowledge and troubleshooting experience in a customer support environment,

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you know ResDiary or you have worked with Salesforce.

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📌 Customer Care Specialist (Queensland)
🏢 Arsenault
📍 Queensland