Hamilton Island is seeking an enthusiastic and customer-focused Retail Assistant to join The Hut, our premium surf and resort wear store. Offering a curated range of surfwear, fashion, accessories and lifestyle products from leading Australian and international brands, The Hut is the perfect place for guests to find their island style.
You'll predominantly work at The Hut while also having opportunities to support our other retail stores and boutiques across Hamilton Island when required.
Why you’ll love working with us
- Build your retail career in a premium surf and resort wear store
- Live island-side with no commute and tropical Whitsunday lifestyle
- Enjoy staff perks including gym access and dining discounts
Your Role
As a Retail Assistant at The Hut, you'll create an engaging and welcoming shopping experience for our guests. From providing product and styling advice to processing sales and maintaining beautiful displays, you'll play an important role in delivering exceptional customer service while supporting the daily operation of the store.
Where you’ll make an impact
- Welcome and engage customers with friendly, personalised service
- Assist customers with product selection and styling recommendations
- Develop strong product knowledge across fashion, surfwear and accessories
- Process sales accurately through the Point of Sale system
- Complete daily store opening and closing procedures
- Maintain high standards of visual merchandising and store presentation
- Replenish merchandise and ensure displays remain fully stocked
- Assist with inventory management and regular stock counts
- Support sales opportunities through genuine customer engagement
- Work across other Hamilton Island retail stores when required
- Follow company policies, procedures and operational standards
What we’re looking for
You are friendly, confident and passionate about delivering great customer experiences. You have an interest in fashion, surfwear and lifestyle products, enjoy connecting with people and thrive in a fast-paced retail setting.
To be successful, you will need:
- Previous retail or customer service experience
- Strong communication and interpersonal skills
- Passion for customer service, fashion and retail
- Positive, enthusiastic and team-focused attitude
- Ability to multitask in a fast-paced workplace
- Strong attention to detail and presentation standards
- Flexibility to work weekends and public holidays
- Basic computer skills including POS systems, Outlook and Word
- Motivation to learn and develop strong product knowledge
About Hamilton Island
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders – make your next career move one to remember!
📌 Retail Assistant (Hamilton Island)
🏢 Hamilton Island Enterprises
📍 Hamilton Island
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