Support the education community by engaging, managing, and maintaining the end-to-end customer relationship lifecycle
n Provide end-to-end solutions for education business customers
n Build strong partnerships and manage a portfolio of accounts
n Guide customers in selecting products across the Officeworks and Box of Books ranges
n Provide recommendations, advice, and tailored customer solutions
n Plan the week to meet customer expectations, build relationships, and deliver category and portfolio growth
n Develop working relationships with school bodies, dioceses, independent school groups, boards, principals, curriculum managers, and procurement leads
n Identify opportunities to drive sustainable business growth
n Represent the Officeworks brand at trade conferences and other key events
n Identify, acquire, and onboard current education business customers
Requirements n
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- 5+ years’ experience in business-to-business sales and account development
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- Ideally, experience within office supplies and/or technology solutions for education
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- Proven success in sales and/or business development within a B2B, face-to-face sales environment
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- Strong understanding of identifying and meeting customer needs while maximising customer satisfaction
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- Good understanding of sales principles,
including pipeline management
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- Ability to initiate new ideas/concepts
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- Strong commercial acumen
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- Analytical and inquisitive mindset
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- Excellent time management and organisational skills
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- Experience using Salesforce is highly desirable
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Core Competencies n
Demonstrates expertise in business-to-business sales and account development, with a strong focus on customer relationship management and tailored solutions for the education sector. Proven ability to drive sustainable business growth through effective partnership building and strategic account management.
Highest-signal resume keywords n
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- B2B Sales Experience
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- Account Development
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- Salesforce Proficiency
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- Customer Relationship Management
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- Commercial Acumen
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ATS Optimization Keywords Hard Skills nn
- Business Development
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- Sales Principles
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- Pipeline Management
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- Customer Needs Analysis
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- Solution Selling
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Soft Skills nn
- Time Management
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- Organizational Skills
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- Analytical Mindset
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- Inquisitive Nature
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- Relationship Building
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Industry Keywords nn
- Education Sector
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- Office Supplies
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- Technology Solutions
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- Customer Satisfaction
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- Trade Conferences
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