Be the Friendly Face and Organised Force Behind One of Regional Victoria's Leading ICT Teams
At PlusIT, we believe great technology starts with excellent people.
We're looking for an energetic, organised and customer-focused superstar to join our team as a Sales Assistant & Showroom Receptionist.
This is not your typical reception role.
One minute you'll be welcoming clients into our Ballarat showroom, the next you'll be helping our Sales Manager prepare a proposal, coordinating customer communications, supporting marketing initiatives, or helping our team deliver an exceptional customer experience.
If you're someone who loves variety, enjoys being at the centre of the action, and thrives on helping people, we'd love to meet you.
What You'll Be Doing
Creating Amazing First Impressions
You'll be the first smile our customers see and the first voice many hear.
- Welcome clients and visitors to PlusIT
- Answer incoming phone calls and enquiries
- Connect customers with the right team members
- Maintain our professional showroom environment
Supporting Sales Success You'll help keep our sales team organised, efficient and focused on building customer relationships.
- Assist the team to prepare quotes, proposals and presentations
- Coordinate customer follow-up activities
- Manage CRM records and sales documentation
- Assist with reporting and sales pipeline tracking
- Support marketing campaigns, events and promotions
- Liaise with customers and internal teams
- Coordinate meetings and customer engagements
Helping the Business Run Smoothly You'll become an important part of our day-to-day operations.
- Assist internal teams with sales support tasks
- Help improve processes and customer experiences
- Contribute ideas and bring positive energy to the workplace
You'll Be a Great Fit If You...
- Love helping people.
- Have excellent communication skills.
- Enjoy being organised and keeping things on track.
- Have strong attention to detail.
- Are confident using Microsoft 365 and business software.
- Can manage multiple priorities without breaking a sweat.
- Take initiative and enjoy learning new things.
- Bring positivity, professionalism and a can-do attitude every day.
Previous experience in reception, administration, customer service or sales support is advantageous, but attitude and willingness to learn are just as important. Prior IT and or Telco experience will also be considered favourably. What's In It For You?
Work Somewhere You'll Actually Enjoy
✅ Full-time secure employment
✅ Ballarat office and technology showroom
✅ Supportive and collaborative team culture
✅ Training and development opportunities
✅ Exposure to the exciting technology industry
✅ Career growth pathways within a growing organisation
✅ Work alongside experienced leaders and sales professionals
✅ Be part of a team that genuinely values people, relationships and customer success
Why PlusIT?
At PlusIT, we're passionate about helping businesses use technology to achieve better outcomes.
We're proud to be one of regional Victoria's leading ICT providers, delivering innovative technology solutions backed by exceptional customer service.
Our culture is built on:
People First
We value relationships, teamwork and supporting one another.
Customer Success
We go above and beyond to help our customers succeed.
Making an Impact
Every team member plays an important role in our success.
Ready to Join the Team?
If you're looking for a role where no two days are the same, where your contribution genuinely matters, and where you'll be surrounded by great people, we'd love to hear from you.
Submit your resume and a brief cover letter telling us why you'd be a great fit for the role.
Applications will be reviewed as they're received.
PlusIT
Technology • Service • Relationships
Bring your energy. Bring your organisation skills. Bring your personality. We'll provide the opportunity.
📌 Sales Assistant & Showroom Receptionist (Ballarat)
🏢 Plus IT
📍 Ballarat
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