Principal Customer Success Leader - AI-Driven Growth & Strategy (Perth)

Principal Customer Success Leader - AI-Driven Growth & Strategy (Perth)

18 Sep
|
Opentext
|
Perth

18 Sep

Opentext

Perth

Job Description

OpenText is seeking a Principal Customer Success Manager to own relationships across Managed Services accounts in Sydney or Perth. You will act as a trusted advisor, ensuring operational health, customer satisfaction, and maximum ROI of OpenText investments.

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The role covers customer management, strategic planning, and escalation handling with cross‐functional teams (support, sales, product management). Travel up to 25% is required.

📌 Principal Customer Success Leader - AI-Driven Growth & Strategy (Perth)
🏢 Opentext
📍 Perth

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