Are you passionate about delivering exceptional customer service and helping your local community? We are seeking a friendly, professional and organised Customer Service Officer to support a busy local government customer service team in Ballina.
n
This is an ongoing casual opportunity with an ASAP start, ideal for someone who enjoys a fast-paced, customer-focused environment and has strong administration skills.
n
Key Responsibilities
n
n
- Provide high-quality face-to-face, phone and email customer service.
n
- Respond to customer enquiries and assist with Council-related forms and applications.
n
- Process cash, EFTPOS and cheque payments, including reconciliations.
n
- Perform a variety of administrative duties including data entry, document management and records maintenance.
n
- Assist with development applications, animal registrations and customer requests.
n
- Maintain accurate records and contribute to continuous improvement initiatives.
n
n
About You
n
n
- Previous experience in a customer service role, ideally involving cash handling and administration.
n
- Excellent communication and interpersonal skills.
n
- Strong computer literacy, including Microsoft Office.
n
- Ability to work both independently and as part of a team.
n
- Certificate III in a relevant field and/or equivalent experience highly regarded.
n
n
Desirable
n
n
- Experience in a local government environment.
n
- Knowledge of the Ballina region and local community.
n
- Experience in clerical or administrative support positions.
n
n
What's On Offer?
n
n
- Immediate start
n
- Ongoing casual assignment
n
- $44.20 p/h
n
- Opportunity to work within a respected local government organisation
n
- Supportive team setting
n
- Varied and rewarding customer-focused role
n
📌 Customer Service Officer (Teven)
🏢 Www.Chandlermacleod.Com
📍 Teven
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.