Job Description

Package Specialist – Microsoft

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About the Company

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Our client is a leading global consulting organisation delivering innovative digital and technology solutions across multiple industries. They are known for partnering with enterprise organisations to drive transformation through modern, scalable platforms.

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About the End Client

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You will be supporting a major organisation operating within a highly regulated infrastructure and utilities workplace, focused on delivering reliable and customer‐centric services across a large-scale network.

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Role Overview

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The Package Specialist-Microsoft Applications is a versatile professional with expertise in various Microsoft Dynamics applications and their respective modules.

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Key Responsibilities

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- Analyse, document, and validate business and functional requirements for Microsoft Dynamics solutions across Dynamics NAV, Business Central, and Dynamics 365 platforms.
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- Participate in solution design workshops and provide recommendations aligned to business objectives and best practice Dynamics architecture.
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- Configure, customise, and support Microsoft Dynamics applications, including Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service, and Project Service Automation) and Dynamics 365 Finance & Operations.
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- Develop and maintain integrations using Dynamics business objects, integration frameworks, Microsoft SQL Server, and the Visual Studio .NET environment.
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- Perform system configuration, data migration support, acceptance testing, defect management, and production deployment activities.
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- Deliver end‐user training, workshops, and knowledge transfer sessions to ensure successful adoption of Dynamics solutions.
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- Conduct business process analysis and map client requirements to system functionality and technical solutions.
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- Support the selection, implementation,



configuration, testing, and ongoing optimisation of Dynamics 365 Finance & Operations modules.
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- Plan and coordinate master data preparation activities to support successful project delivery and system implementations.
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- Perform application upgrade assessments and provide recommendations for enhancement, optimisation, and future‐state architecture.
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- Facilitate stakeholder discussions and support decision‐making throughout the project lifecycle, working closely with business users, clients, and development teams.
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- Create and maintain functional specifications, design documentation, test plans, and user guides.
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- Utilise reporting and analytics technologies such as Power BI, SSIS, and SSAS to support business intelligence and data integration requirements.
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- Collaborate with cross‐functional teams to deliver scalable, high‐quality solutions that improve business processes and operational efficiency.
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- Provide ongoing application support, troubleshooting, and continuous improvement recommendations across the Microsoft Dynamics ecosystem.
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Skills & Experience

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- Strong experience with Microsoft Dynamics NAV (2009-2017), Microsoft Business Central, and/or Microsoft Dynamics 365.
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- Expertise across Dynamics 365 Customer Engagement applications including Sales, Customer Service, Field Service, and Project Service Automation.
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- Experience with Dynamics 365 Finance & Operations implementation and support.
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- Solid understanding of Microsoft SQL Server, Visual Studio .NET, and Dynamics integration frameworks.
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- Strong business analysis, requirements gathering, and stakeholder engagement skills.
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- Excellent communication and client‐facing consulting capabilities.
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- Experience with Power BI, SSIS, and SSAS highly regarded.
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- Ability to work effectively with both technical teams and business stakeholders in complex enterprise environments.
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📌 Package Specialist - Microsoft (Perth)
🏢 Whizdom
📍 Perth