IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is improving lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.

Why IMPACT?

We believe our people are our greatest asset, so to support you, we offer a wide range of benefits including:

- A fortnightly Rostered Day Off (RDO) and enjoy a long weekend

- Salary packaging up to $18,500 per year to increase your take home pay

- Birthday bonus day off

- Paid 2 hours per month to donate to a worthy cause of your choice

- Opportunities for advancement with our 'grow your own' approach

- Leadership programs with the Institute of Managers and Leaders

- Leaders Lab, development support for employees aspiring to leadership roles

- Workplace Chaplaincy for face to face, confidential support + external employee assistance program

- Corporate Gym Membership offer

- Reimbursement for Working with Children clearance (after completed probation)

About the Prospect

We are seeking a Cultural Capability and Connections Officer with our Community and Cultural Connections Unit in Bundaberg. This is a full time, fixed term role until 30 June 2027. The role is to support culturally safe and responsive services for First Nations participants, families and communities across IMPACT's Positive Start Parenting and Family Mental Health Support Service programs on Taribelang Bunda, Gooreng Gooreng, Gurang and Bailai Country (Bundaberg).

On a day-today basis you will:

- Build and maintain positive relationships with First Nations participants, families, communities and organisations.





- Engage with First Nations participants to better understand their experiences, needs and priorities.

- Develop and maintain networks with community organisations, stakeholders and service providers.

- Contribute to service improvement activities by identifying emerging needs, opportunities and participant feedback.

- Support development of referral pathways and community connections.

- Assist with community engagement activities and events.

To succeed in this role, you will:

- Experience working within community services, child and family services, mental health services or related sectors (highly desirable)

- Aboriginal and/or Torres Strait Islander person. This is an identified position.

- Demonstrated ability to build and maintain positive relationships with First Nations people, families and communities

- Understanding of cultural safety, cultural capability and culturally responsive practice.

- Ability to communicate effectively with a wide range of people and stakeholders.

- Knowledge of First Nations communities and services within the Bundaberg region.

To find out more, view our Position Description and full list of staff benefits at Join Our Team page, impact.org.au/careers-with-us

How to apply

Submit your application today and provide your:

- Cover letter showing us why you are a great match for this role

- Current resume

IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.

We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia.

The successful applicant may need to obtain background checks prior to employment, including a Working with Children Check.

📌 Cultural Capability & Connections Officer (Bundaberg Central)
🏢 Impact Community Services
📍 Bundaberg Central