Admin, Customer Service, Technician Assistance – Electronics Repair Workshop
Eastcoast Electronics – Ashmore, Gold Coast
Part-time, approx. 25 hrs/week, 5 days | Potential to grow into full-time
About us
Eastcoast Electronics is a busy repair and service workshop in Ashmore. We fix everything from guitar amps and hi-fi gear to TVs and consumer electronics, and we've built a loyal customer base on doing honest work and communicating clearly. We're a small team, so you'll have real ownership of your role from day one.
The role
You'll be the first point of contact for our customers and keep the front of the workshop running smoothly. Day to day you'll:
Greet customers and book in repairs at the counter, by phone and by email
Give clear updates on job progress, quotes and collections
Keep our job book-in system accurate and up to date
Prepare invoices, take payments and reconcile the day's takings
Order parts and liaise with suppliers and contractors
Keep the workshop organised — inventory, sales stock, general admin
Help with progressing projects as the business grows
About you
We're not after a long list of qualifications — we're after the right person. You'll be:
Friendly,
patient and genuinely positive with people, in person and in writing
Organised and detail-focused — things don't fall through the cracks on your watch
Comfortable using AI tools - willing to learn and adapt
Quick to pick up recent systems and comfortable with everyday software (email, spreadsheets, booking/invoicing tools)
Self-motivated and happy to take initiative in a small team
Curious about electronics — you don't need to know how an amp works, but interest is a big plus
Experience in a customer-facing, admin or retail role is helpful. Bonus if you've worked in a repair, trade or technical workplace, or have any hands-on electronics interest — there's scope to learn bench work if that appeals.
What we offer
Flexible part-time hours to suit
Variety — no two days are the same
Room to grow with the business, including into technical work if you're keen
How to apply
Send a short cover letter and your resume. Tell us a bit about yourself and why this role appeals — we read every application.