About the role

This role requires strong interpersonal skills, attention to detail, and the ability to work confidently and independently with systems and processes within a manufacturing setting. As this is a work-from-home role, the ability to manage priorities, stay organised, follow through on tasks, and work effectively with minimal supervision is essential. A willingness to learn product knowledge relating to bricks and building materials is also required.

Key responsibilities
Act as a first point of contact for all sales phone enquiries
Provide skilled, friendly and accurate customer service at all times
Support sales staff with product information, enquiries and general coordination
Assist customers in understanding brick products, applications and available ranges




Maintain accurate records of all samples issued through internal systems
Monitor sample activity and follow up where required to support sales outcomes
Support reporting on sample distribution and customer engagement activity
Provide general administrative support to sales team
Maintain accurate data entry across systems and customer records
Liaise with internal production, dispatch and sales teams to support customer requirements

About you
Robust interpersonal skills
Attention to detail
Ability to work confidently with systems and processes
Willingness to learn product knowledge relating to bricks and building materials

📌 Sales Support Administrator Remote Melbourne
🏢 Important Company of the Sector
📍 Melbourne