Job Description used for Medical Reception Role -

We are looking for a mature, responsible candidate who is seeking and willing to commit to long-term employment. This is a full time role, Monday to Friday, 9am to 5pm each day. The position will involve working alongside a busy specialist surgeon and second medical receptionist. You will be providing support to our Practice. We are looking for a candidate to join our team as soon as possible, so an immediate start is preferred.

Your duties will include -
Answering the phones and dealing with various patient queries
Meeting and greeting patients
Scheduling patient appointments
Managing a busy diary and email inbox
Private billing
Processing Medicare claims and third party billing
Liaising with the Doctor with respect to patient enquiries
General administration work (scanning, filing, updating patient details)




Providing written quotes and hospital paperwork to patients in preparation for their surgical procedures
General housekeeping duties and clinic maintenance

Our ideal candidate -
Prior experience with Genie and Medicare is preferred
Organisation and administration skills
Ability to multi-task and strong attention to detail
Polite and professional demeanor with a friendly and caring attitude
Ability to work autonomously and in a team setting
Willingness to learn, as well as reliable and enthusiastic
Robust computer skills

The clinic provides a valuable working environment alongside other staff and specialists. Parking is available, and the clinic is accessible via public transport. If you are a candidate who has the above qualities, please apply with your cover letter and CV.

Salary to be negotiated based on experience.

📌 Medical Receptionist Essendon
🏢 North Western ENT
📍 Essendon