The Restaurant Manager will be responsible for planning, organising and controlling the day-to-day operations of the restaurant to ensure effective service, strong operational performance, excellent customer service and compliance with applicable food safety and workplace requirements.
Key responsibilities
Manage restaurant operations and plan and organise restaurant services and functions
Consult with chefs regarding menu planning
Arrange purchasing and pricing of goods in accordance with budgets
Monitor stock levels, inventory and financial transactions
Manage operational costs and wastage
Maintain appropriate restaurant records and assist in achieving financial and operational objectives
Ensure dining and service facilities are clean, functional and compliant with health and food-safety requirements
Monitor the quality of food and customer service
Communicate with customers and respond to feedback
Select, train, supervise and develop restaurant staff, prepare and manage staff rosters, allocate duties and monitor staff performance
About you
Minimum of three years of relevant experience in restaurant management or a closely related hospitality management position
A relevant qualification in Hospitality Management, Restaurant Management or a related discipline is highly regarded
Strong leadership and people-management abilities
Experience with restaurant operations, staff rostering, stock control, purchasing and cost management
Knowledge of food safety, hygiene and workplace health and safety requirements
Excellent customer-service and communication skills
Ability to work effectively in a busy restaurant setting
Strong organisational, problem-solving and time-management abilities
Capability to work collaboratively with chefs, kitchen employees and front-of-house staff
Flexibility to work according to restaurant operating requirements, including evenings, weekends and public holidays where required
About us
Zaikaa Exxpress is a restaurant located in the heart of Surfers Paradise on the Gold Coast. We are committed to providing quality food, effective service and an excellent dining experience for our customers.