Randall Electrics is a growing electrical services company known for being Tidy, Timely & Trusted. We pride ourselves on delivering high-quality workmanship and outstanding customer service across every job, from residential to commercial projects. Our team values professionalism, clear communication, and a supportive workplace where people can take pride in what they do.
As we continue to grow, we’re looking for a reliable and organised Service Administrator to become a key part of our close-knit team.
We offer a friendly and supportive small office setting where training and support are always available, and asking questions is always encouraged. In this role, you will work closely with the Operations Manager, receiving guidance and support while playing a key part in keeping day-to-day operations running smoothly.
Key Responsibilities:
Answering and directing phone calls and emails in a professional and timely manner
Entering jobs/leads into our job management system and updating client portals
Assisting operations team with scheduling and co-ordination of service jobs
Assisting field staff with enquires and office support
Providing job updates to clients
Assigning rural work orders to sub-contractors and ensuring KPIs are met
Maintaining and updating of company records and procedures
General Office duties
Ideal Candidate Attributes:
Experience using job management software such as SimPro (highly desirable)
Robust administrative and communication skills
Strong knowledge of the Microsoft Office suite (Word, Excel, etc.)
Ability to work well in a team and independently
High attention to detail and time management skills
Previous experience in a field service or trade-based setting preferred
📌 Service Administrator Seven Hills (Australia)
🏢 Randall Electrics u0026 Trade Services P/L
📍 Australia
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