At TAL, this role helps shape the successful delivery of change across our Claims business, ensuring our people are supported to adopt recent ways of working that improve outcomes for customers. Working at the intersection of business, technology and transformation, the role helps turn strategic initiatives into meaningful, lasting improvements. By building readiness, supporting change adoption and strengthening how change is delivered across Claims, this role contributes to TAL’s purpose of protecting Australians and giving them confidence that support will be there when they need it most.
In this role you will:
Analyse change initiatives to identify impacts, risks and stakeholder needs.
Build strong stakeholder relationships to support successful change delivery and adoption.
Coordinate change readiness activities that prepare teams for recent ways of working.
Develop explicit communications and support materials that enable understanding and engagement.
Support leaders with insights and tools that drive effective, people-led change.
Monitor business readiness and change impacts to strengthen implementation outcomes.
📌 Claims Change Analyst Melbourne
🏢 TAL
📍 Melbourne
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