About the role To provide a high level of customer service, responding to customer needs and working to satisfy customer expectations. You will perform preventive maintenance, breakdown repairs, troubleshooting, installation, commissioning, and upgrades of tightening tools and equipment at customer sites.

Key responsibilities
Perform preventive maintenance, breakdown repairs, troubleshooting, installation, commissioning, and upgrades of tightening tools and equipment at customer sites
Provide technical support, service solutions, and training to customers
Diagnose and resolve mechanical and electrical faults, maintain strong customer relationships through professional communication, and deliver exceptional customer service
Manage service contracts, turnaround times, service records, and technical support reports, and provide regular updates on service activities to the Service Leader
Carry out repair and maintenance activities with a strong mechanical mindset, ensuring accurate documentation and high service quality standards

About you
A strong mechanical and electrical skill is a must
Above 3 years' technical field service experience maintaining and repairing industrial air equipment (Atlas Copco and other) or equivalent




Strong troubleshooting and fault-finding skills
A hands-on approach and commitment to delivering quality work
Excellent customer service and communication skills
Ability to work autonomously and manage your day effectively
Current Australian Driver's Licence, full working rights and availability for an on-call roster
Computer literate
Valuable command of spoken and written English
Diploma or higher degree in Electrical/Mechanical or Mechatronic Engineering or related equivalent

Benefits
Generous Salary Package: Base annual salary (86,000 – 96,000 AUD), Superannuation, and other advantages
Tools of trade: Company Laptop and Mobile phone
Variety: Dynamic working setting where no two days are the same
Training and Support: Ongoing training opportunities
Job Stability: Long-term job security and a stable work environment

About us Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

📌 Field Service Engineer Brisbane
🏢 Atlas Copco Group
📍 Brisbane