Join a growing family-owned business as an Office Administrator for Wannon Weed & Pest Control, a trusted business servicing South West Victoria. You'll be the one running the office day to day, scheduling technicians, managing customer communication, keeping the books tidy and we're genuinely open to your ideas on how to do it better. This is a work from home position, so you'll need a suitable home office set up.
Key responsibilities
Schedule and coordinate daily jobs for our technicians
Manage customer bookings, enquiries and ongoing communication
Answer incoming phone calls and handle customer questions professionally
Keep customer records and our scheduling system accurate and up to date
Prepare invoices and manage accounts payable
Help identify and implement improvements to our office systems and processes
Provide general administrative support to management as required
About you
Excellent organisational and time management skills, and the ability to juggle competing priorities
A positive, professional and customer-focused phone manner
Strong communication skills and attention to detail
Confidence using Microsoft Office, Xero and similar systems,
and the ability to pick up recent software quickly
A proactive attitude and confidence to suggest ideas and improvements
Comfortable working independently from home, with reliable internet and a quiet workspace
High levels of integrity, reliability and professionalism
Previous administration or office management experience
Experience coordinating field staff or service technicians
Experience within a trade or service-based business
About us
Wannon Weed & Pest Control is a trusted, family-owned business servicing South West Victoria. We pride ourselves on outstanding customer service, reliable workmanship and building long-term relationships with our clients.
Benefits
Adaptable working hours to suit your circumstances
Work from home role negotiable
Above award rates
A secure, long-term position in a growing business
Room to grow into an Office Manager role over time, as the business expands
Training and support as you settle in
A genuine say in how things are run - we value input from the person doing the work
📌 Administration Assistant Warrnambool
🏢 Wannon Weed & Pest Control
📍 Warrnambool
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