"At Opal HealthCare, we know that companies don't succeed, people do." Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia's leading aged care providers with over 145 Care Communities and over 23,000 team members nationwide.
About the Role
We're looking for a friendly and organised Weekend Receptionist to be the welcoming face and voice of our care community at Templestowe Grove Care Community.
What's on Offer
Location: Templestowe Grove Care Community, Templestowe
Extra benefits: EA Penalty Rates & paid parental leave
Why Choose Opal?
Work-life balance - Stable hours and flexible rosters
Career development - Access our Opal HealthCare Academy to grow your career
Supportive team - Join a values-led environment where you are valued
Paid parental leave - Industry-leading policy
$5,000 referral bonuses for bringing a friend onboard
Sector-leading systems - The tools to help you succeed
What You'll Do
Be the warm, welcoming,
and helpful first point of contact for all residents, families, and visitors.
Provide exceptional customer service, answering calls and enquiries with care and professionalism.
Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea.
Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering.
Create a positive and organised environment at the front desk, ensuring a excellent first impression.
What You'll Need
Experience in a reception, front-of-house, or customer service role
A warm, friendly, and professional manner with excellent communication skills
Strong organisational skills and a keen eye for detail
Proficiency in computer systems including MS Office
A genuine passion for helping people and creating a welcoming atmosphere
Willingness to complete: Pre-employment medical Police check NDIS Worker Screening Check
Welcome with Heart
If you are a people-person who takes pride in creating a positive and organised workplace, we would love to hear from you.
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📌 Weekend Receptionist Templestowe Grove Care Community Melbourne
🏢 Opal HealthCare
📍 Melbourne
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