Rocket Money is seeking a customer support professional to handle inbound chat and email inquiries with empathy and explicit communication. You will develop processes, manage multiple queues, and ensure timely resolutions while improving workflows for new issues.
A focus on de-escalation and transparent written explanations of financial topics is essential. Join a team that values proactive problem solving, initiative, and robust cross-channel communication, with training and growth opportunities in a
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📌 Fintech Support & Workflow Associate Chat & Email Little Topar (Australia)
🏢 Truebill
📍 Australia
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