NRMA Group in Sydney is seeking a Training & Knowledge Lead to lead a team of Trainers and Knowledge Specialists within our Roadside Contact Centre & Distribution. Based at Sydney Olympic Park, the role combines leadership with coaching, knowledge management and operational readiness to elevate frontline capability.
You will partner with business leaders to identify capability gaps, drive onboarding and continuous learning, and champion AI and digital tools across customer service.
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📌 Frontline Learning & Knowledge Lead New South Wales
🏢 My NRMA
📍 New South Wales
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