The Smith Family is seeking a National Manager Customer Experience & Strategy to lead a national CX function, aligning supporter insights with Marketing, Philanthropy and Fundraising aims. You will guide a multi-disciplinary team in delivering exceptional supporter experiences and driving long-term engagement across Australia.
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This leadership role focuses on outcomes, continuous improvement and cooperative change, in a not-for-profit setting that values impact and innovation.
📌 National Head Of Customer Experience & Strategy New South Wales (Australia)
🏢 Talentpath Recruitment
📍 Australia
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