Hero Sushi is an Australian-based Japanese food brand dedicated to delivering fresh, high-quality sushi and exceptional customer service. We are committed to consistency, freshness, and providing a great customer experience in a fast-paced and positive team workplace.
About the Role
We are looking for an experienced and enthusiastic Full time Store Manager to lead the daily operations of our store, overseeing staff, food safety standards, and customer experience.
Key Responsibilities
Oversee day-to-day store operations, including opening and closing procedures
Supervise, roster, and support team members to ensure smooth daily operations
Ensure all food is prepared and served in accordance with company SOPs, recipes, and food safety standards
Monitor stock levels, place orders, and manage supplier relationships
Handle cash management, POS reconciliation, and daily reporting
Provide training and guidance to team members
Handle customer feedback and resolve issues in a professional manner
Shifts & Availability
Full-Time Role: Guaranteed 38 ordinary hours per week
Additional hours beyond 38 hours may occur based on business needs (paid under Award overtime provisions)
Versatile availability required (weekdays, weekends, and evenings; shift window approx. 6:30 AM – 8:30 PM)
Availability during peak trading periods is highly desirable
Pay & Conditions
Pay rates are fully compliant with the Fast Food Industry Award 2020 [MA000003]
Probation & Training Period (approx. 2–3 months, depending on skill level): $30.80 / hour
Post-Training Rate: $31.50 – $37.00 / hour (determined by store size and individual performance)
Employment Status: Full-Time (Adult Rate) + 12.00% Superannuation + Paid Annual Leave + Paid Sick Leave
Penalty rates (Weekends/Public Holidays) and Overtime apply separately in accordance with the Award based on the hourly rate
Full training is provided with opportunities for ongoing career development.
Please note: Store placement after training will consider your residential location, though some commuting distance may still occur. Junior rates apply separately in accordance with the Award.
Requirements
Valid Australian working rights (Required)
Previous kitchen experience (especially sushi roll making) is preferred, but not essential
Reliable, punctual, and able to work in a fast-paced workplace
Robust communication and teamwork skills
Pay: $30.80 – $37.00 per hour
Benefits
Travel reimbursement
Work Location: In person
📌 Store Manger Sushi Takeaway / Train Auburn (Australia)
🏢 HERO SUSHI
📍 Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.