Lead Shift Supervisor Runaway Bay

Lead Shift Supervisor Runaway Bay

17 Sep
|
Red Rooster
|
Runaway Bay

17 Sep

Red Rooster

Runaway Bay

At Red Rooster, we’re passionate about what we do! We’re all about serving freshly cooked, excellent-tasting roast chicken, done right every time. For over 50 years, we’ve been proudly feeding Australians with quality ingredients, bold flavors, and iconic favorites they know and love.

If you’re passionate about outstanding food, teamwork, and making customers smile, you’ll love being part of the Red Rooster family.

Red Rooster – Closing Shift Supervisor

Duties & Responsibilities

Closing & End-of-Day Operations
Lead and supervise the restaurant during evening and closing shifts
Ensure all closing procedures are completed accurately and on time
Secure the store, including doors, alarms, and equipment shutdown
Complete end-of-day cash handling, reconciliation, and protected procedures
Prepare clear handover notes for the next day’s management team

Team Supervision
Manage and support staff during closing shifts
Allocate tasks for cleaning, food prep, and closing duties
Ensure staff follow rostered finish times and labour targets
Coach team members to maintain speed, accuracy, and service standards
Address staff performance or conduct issues during the shift

Customer Service




Maintain high customer service standards until closing time
Manage late-night orders, drive-thru service, and customer inquiries
Resolve customer complaints professionally and promptly
Ensure up-selling and promotional offers are followed during evening trade

Food Safety, WHS & Compliance
Ensure correct food storage, rotation, and labeling at close
Complete temperature logs, cleaning schedules, and safety checks
Ensure fryers, grills, and kitchen equipment are cleaned and shut down correctly
Maintain compliance with Red Rooster food safety and WHS standards

Store Cleanliness & Presentation
Ensure the restaurant is cleaned to Red Rooster closing standards
Supervise kitchen, dining area, toilets, and external area cleaning
Ensure rubbish disposal and waste management procedures are followed

Stock & Waste Control
Monitor stock usage during evening trade
Record waste accurately and minimize unnecessary loss
Communicate stock or maintenance issues to management

Job Type: Casual

Pay: $33.00 – $37.00 per hour

Benefits
Employee discount

Work Location: In person

📌 Lead Shift Supervisor Runaway Bay
🏢 Red Rooster
📍 Runaway Bay

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