Global Tech Support Analyst Remote New South Wales

Global Tech Support Analyst Remote New South Wales

17 Sep
|
Epiq
|
New South Wales

17 Sep

Epiq

New South Wales

Global Tech Support Analyst - Remote Epiq Company Sydney, NSW, AU

Job Description

Epiq is seeking a Global Support Services Analyst to provide 1st/2nd line support for our proprietary and third-party software solutions. You will interact with clients and internal teams, diagnose issues, and document resolutions.

The role requires solid customer service, technical knowledge of Azure/AWS in a first-line capacity, M365 licenses, Entra, MFA and Virtual Desktops, with a two-year technical college background or equivalent experience.

Australian Citizens residing in Australia with Baseline Clearance only respond.
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📌 Global Tech Support Analyst Remote New South Wales
🏢 Epiq
📍 New South Wales

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