What You'll DoLead end-to-end technical sales motions — from discovery and solution design to demo, proof of concept, and deal closeConduct executive-level product demonstrations and architecture presentations to C-suite and VP-level stakeholders at enterprise accountsLead technical design sessions, designing domain-specific Field Service workflows and architectures aligned to customer business objectivesBuild and execute hands‐on proof of concepts leveraging Salesforce Field Service, Agentforce, and mobile and scheduling capabilitiesTranslate complex business requirements into solution architectures and roadmaps that deliver measurable operational outcomesDrive customer adoption and usage growth post‐sale in partnership with Customer Success — your impact is measured in ACV and monthly active usersDevelop technical champions within customer organizations and establish long‐term credibility with both technical and executive stakeholdersPartner cross‐functionally with AEs, CSMs, Product, and Professional Services to ensure seamless customer journeysProvide competitive intelligence and positioning — know the Field Service landscape and articulate why Salesforce winsTravel to customer sites, field events, and team meetings up to *****% of the timeWhat We're Looking For7+ years of experience in enterprise software pre‐sales, solution consulting, or technical architecture — with a focus on field service, mobile workforce, or asset managementDeep expertise in Salesforce Field Service (FSL) including scheduling optimization, mobile capabilities, and asset management configuration; or equivalent hands‐on experience with a competing field service platform (e.g., IFS, ServiceNow FSM, SAP Field Service, ServiceMax, or Microsoft Dynamics 365 Field Service) will be considered in lieu of direct FSL experienceProven ability to architect and present end‐to‐end solution designs for complex,



enterprise‐scale deploymentsExperience leading technical discovery sessions and translating business requirements into solution architectures and roadmapsStrong executive presence — comfortable delivering demonstrations and technical recommendations to C‐suite and VP‐level audiencesDemonstrated ability to manage technical due diligence and risk assessment in complex deal cyclesFamiliarity with integration technologies relevant to field service environments (APIs, middleware, IoT)Willingness to travel *****%Preferred Salesforce certifications (Field Service Consultant, Application Architect, or System Architect)Industry background in utilities, manufacturing, healthcare, or telecommunicationsFamiliarity with Agentforce, AI‐driven scheduling, or agentic workflow automationExperience in or alongside customer success, professional services, or consultingTrack record of building customer champions and technical trust in enterprise accountsWhy Join UsSalesforce Field Service is growing fast!
This team is at the frontier of the next wave — agentic AI, robotics, and intelligent field operations.
You'll be part of a high‐visibility global team reporting to a GM who is shaping the future of how companies run their field operations.
The impact you drive here is real, measurable, and global.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life.
Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
Together,



we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non‐discrimination with all employees and applicants for employment.What does that mean exactly?
It means that at Salesforce, we believe in equality for all.
And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, advantages, promotions, transfers, reduction in workforce, recall, training, and education.We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.
If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
#J-*****-Ljbffr

📌 Field Service Specialist (Sydney)
🏢 612 SFDC Australia
📍 Sydney