We are seeking an experienced Senior Case Manager to join one of Australia's most trusted brands, working within a supportive and established self-insurance team.Full Job DescriptionManage a portfolio of claims with a focus on proactive case management within this worker's compensation team.
Managing end-to-end claims, with a mixture of front and tail claimswithin a self-insurance setting.This is a permanent full-time role, with the office located in Ipswich, Queensland.About the roleManaging a portfolio within Queensland legislation, self-insurance and business requirements to reduce outstanding liabilities and achieve cost-effective RTW (return to work) outcomes.Engaging with key stakeholders to bring about understanding, involvement and continuous improvement with claims management.Conducting timely and appropriate case reviews with stakeholders to ensure individual case strategies are developed,
communicated and achievedAbout youPrevious experience in managing end to end workers compensation claims within QLDEmpathetic professional with a sound understanding of strategic case management across a mixture of front and tail claimsConfidence and influencing skills and comfortable making decisions and problem-solvingCollaborative stakeholder management skills and enjoy regular interactions both internally and externallyBenefitsPermanent full time opportunity with career progression opportunitiesHigh Performing dedicated and supportive team environmentDiscounted food costsSTI Bonus Structure and annual salary reviewHave the opportunity to make an impact and change whilst being supported by a national, wellbeing-focused business.Haylo People is a specialist recruitment agency supporting the Personal Injury and Insurance industries.
For more information or to discuss this role and the benefits of working with our client in further detail please contact Rebecca Harris at or
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📌 Senior Case Manager - Self Insurance (Queensland)
🏢 Haylo People
📍 Queensland
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