Deliver outstanding service and act as a key point of contact for Product Administration enquiriesPrepare and manage client correspondence and account maintenance requestsInvestigate, resolve and escape operational issues in a timely mannerReconstruct historical cost base information to support CGT reporting requirementsAnalyse and interpret complex data, identifying and resolving discrepanciesSupport quarterly and annual tax reporting processes and liaise with external providersCalculate and process client-facing and platform service feesManage account closures and support MDA compliance, monitoring and reversion activitiesPartner with Reconciliations and Corporate Actions teams to ensure data integrity and service qualityContribute to process improvement initiatives, risk management activities and regulatory compliance obligationsRequirementsExperience within the financial services industryStrong analytical and problem-solving skills with the ability to interpret data and investigate issuesExcellent organisational skills with the ability to prioritise competing deadlinesStrong written and verbal communication skills and the ability to build effective stakeholder relationshipsAbility to work independently while contributing positively to a collaborative team environmentIntermediate Microsoft Office skills, particularly Outlook,



Excel and WordA proactive mindset with a focus on continuous improvement and service excellenceUnderstanding of Corporate Actions and their impact on cost bases (desirable)Knowledge of various asset classes and portfolio reconstruction (desirable)Experience using Iress IPS (desirable)Core CompetenciesDemonstrates robust analytical and problem-solving capabilities, with a focus on data interpretation and operational issue resolution.
Proficient in managing client correspondence and account maintenance while ensuring compliance and service excellence in the financial services industry.Highest-signal resume keywordsFinancial Services ExperienceData Analysis and InterpretationClient Correspondence ManagementMicrosoft Office ProficiencyCorporate Actions KnowledgeATS Optimization KeywordsHard SkillsData AnalysisCost Base ReconstructionTax Reporting SupportOperational Issue ResolutionService Fee CalculationSoft SkillsAnalytical SkillsOrganisational SkillsWritten CommunicationVerbal CommunicationTeam CollaborationIndustry KeywordsProduct AdministrationMDA ComplianceReconciliationsCorporate ActionsAsset ClassesTools & TechnologiesMicrosoft OutlookMicrosoft ExcelMicrosoft WordIress IPS
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📌 Administration Services Officer (Sydney)
🏢 Jobtailor
📍 Sydney