Duty Manager80k + SuperannuationNight shifts availableMonday to Friday 2:30am to 10:30amGlobal organisation with career progressionCompass Group Australia's dedicated Airline Lounge business delivers specialist services to meet the needs of travellers across lounge industries.
We pride ourselves on fresh and delicious offerings while balancing lower carbon intensive menu options; The delivery of our services allows us to partner with clients and reducing the impact of the lounge operations on the planet.The PositionAct as the Manager on Duty overseeing all lounge operations and ensuring service delivery runs smoothly across the shiftServe as the primary liaison between Compass Group and the client, addressing operational needs and resolving issues promptlyLead supervisors and team leaders by assigning tasks, monitoring performance and upholding service and presentation standardsSupport the Key Account Manager with rostering, daily operational administration and stock control requirementsManage incident escalation including guest feedback, service recovery and operational disruptionsEnsure compliance with airport safety protocols and maintain secure,



efficient lounge operationsOversee end‐of‐shift reporting including handovers, service logs and operational updatesThe PersonReliable transport preferred to ensure consistent arrival for early, late and split shiftsExceptional attention to detail with a commitment to maintaining premium lounge standardsPunctual, reliable and trustworthy, demonstrating consistency in a secure airport environmentStrong safety mindset with adherence to airport, equipment and food safety protocolsProfessional presentation with a well‐groomed, tidy appearance suitable for a premium lounge settingHigh‐energy team contributor with solid communication skills and a goal‐oriented approachCalm and composed under pressure, especially during peak flight periods or service disruptionsPositive, solutions‐focused attitude, supporting both colleagues and guestsThe BenefitsTravel Allowance provided12 weeks of paid parental leaveAccess to a wide variety of training & developmentImmediate access to retail discounts only available with Compass Group employees
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📌 Food And Beverage Duty Manager (Sydney)
🏢 Compass Group Pty
📍 Sydney