Join us on a Transformational Journey at UnitingCare:UnitingCare is on an exciting transformation to unify our finance systems -enhancing the way we support the people and communities we serve.This is a unique prospect to be part of a purpose-driven organisation, contribute to meaningful work, and gain valuable experience in a dynamic and supportive environment.Reporting to the Manager, Accounts Receivable and Collections the Manager, Credit and Collections Manager will provide proactive leadership and accountability for delivering the results of the Credit and Collections function.We are looking for a strong leader to take ownership of and actively maximise UnitingCare's working capital by bringing forward cash inflows and minimising bad and doubtful debts through the creation, application and optimisation of strategic credit management and advanced debt collection policies and disciplines.The position holder will understand the holistic approach, and partner with Business Units to improve revenue recovery outcomes through the design and use of relevant and insightful data analysis and reporting and build strong internal stakeholder relationships.Please note, this is a full time permanent position.
Flexibility is significant to us, and we know it is to you, too - this role supports hybrid working at the appropriate time.Your part in our UnitingCare team:Drive the strategic delivery of the Credit and Collections (C&C;) functionProvide effective performance management and compliance with relevant legislation, standards, Uniting Church and Board PoliciesContribute to the maximisation of synergies across UnitingCare as a single integrated organisation to improve service delivery and business performance,



and to promote the Church's work in health and community services in the broader communityContribute to Projects as required and drive the delivery of the C&C; Capabilities RoadmapDrive the development and implementation of strategies, policies and procedures to ensure high quality, efficient and effective credit management and advanced debt collection activities for the UnitingCare groupEnsuring adherence to regulatory, contractual, organisational and industry standard best practice and alignment with business and customer needAccountable for the delivery of exceptional customer experiencesEnsure the successful delivery of monthly close processes and cyclic activity, including reviews of financial controls, procedures and processesInternal and external audit activity and deliverablesWhat makes a difference for us?
10+ years Management experience with operational finance experience, including a Credit Management position in a large organisation/multi-entity environmentManagement experience in dynamic change and complex environmentsStrong leadership and proven track record to drive and deliver resultsStrong communication, reasoning, stakeholder management and customer service skillsAbility to prepare detailed reports using ERP, Excel and reporting toolsIntermediate to advanced level of Excel skillsKnowledge of Dynamics D365, AX ****, SAP, People Point, Procura, AlayaCare, MyCMS, Salesforce, Genesys, PowerBI, eForm solutionsDesirable: Member of CAANZ/CPA, Tertiary qualifications in accounting,



business or a related field, Australian Institute of Credit Management (AICM)What makes a difference for you?
The opportunity to be part of the second-largest Queensland employer who has been leading by example for more than 100 years.
Joining our team, you'll be welcomed as part of the UnitingCare family.
We're a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital.Flexible work arrangements to support work-life balanceAccess to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits.
To learn more about this benefit watch the video via the Salary Packaging Explained linkA recognition and rewards platform , providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months' service, in addition to the government schemeDiversity and inclusive leave , offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural eventsCareer development opportunities to challenge yourself, grow and make a meaningful differenceA positive and inclusive team based on respect, shared standards, strong values and a commitment to serving othersChild safe, Child friendlyUnit
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📌 Credit And Collections Manager (Brisbane)
🏢 unitingcareqld
📍 Brisbane