Job DescriptionAs a Sales Crew member at Melbourne Airport, you will drive luxury sales and deliver world-class customer experiences in a fast-paced environment.18th August, ****THE OPPORTUNITYWe are seeking enthusiastic Retail Sales Crew members to join our team at Melbourne Airport.
In this fast-paced airport retail environment, you will play a key role in delivering exceptional customer service to international travellers while supporting store sales and daily operations.
You will engage with customers, and promote our wide range of global brands across beauty, liquor, confectionary, and luxury products.
Reporting to the Sales Manager, this role is ideal for someone who enjoys working with people, thrives in a busy retail environment, and takes pride in delivering excellent service.KEY RESPONSIBILITIESEngage customers with a friendly and approachable mannerProcess sales transactions efficiently using POS systemsCommunicate current promotions and product information to customersMaintain excellent product knowledge across Lotte Duty Free's brand portfolioEnsure shelves are well stocked, organised, and presented to a high standardEnsure adherence to customer purchase conditions and airport safety proceduresABOUT YOUProven experience in retail, sales, or customer serviceExcellent communication skillsProfessional and vibrant personalityAbility to work in a fast-paced, team-based environmentResponsible Service of Alcohol (RSA)



certification is requiredAbility to speak a second language (highly regarded but not essential)WHY JOIN LOTTE DUTY FREEMonthly Sales Commission ProgramTeam Discount ProgramAirport Retail Stores Discount (10% -20%)Free Car ParkingUniform & ASIC Pass ProvidedSales & Product Training ProgramEmployee Assistance ProgramLotte New Employee Induction & Safety Leagues ProgramLong-term Career & Professional Development OpportunitiesRecognition of Service Awards ($ Gift Cards)Safe, Diverse & Inclusive Work Environment with a Supportive CultureABOUT LOTTE DUTY FREELotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports.
Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!
Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.DETAILS OF THE ROLELocation: Melbourne AirportFull time position: 76 hours' fortnightlyPart time position: 60 hours' fortnightly2 week rotating rosterAvailability to work a versatile schedule including weekends and public holidays
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📌 Retail Sales Crew (Melbourne)
🏢 Lotte Duty Free
📍 Melbourne