Be the Driving Force Behind Our Service Workshop Success!
Are you highly organised, proactive, and ready to make an impact?
We're looking for an organised and proactive team player to keep our busy service workshop running smoothly.
In this pivotal role, you'll ensure seamless job flow through the Service Department, supporting exceptional service delivery and customer satisfaction every step of the way.
If you thrive in a fast-paced environment, have solid organisational skills, and enjoy being the go-to person who keeps things on track, we'd love to hear from you!
What we offer
A premium working environment with a globally recognised brandOngoing training and developmentSupport from a highly skilled technical teamCompetitive salary + performance incentivesStaff benefits through the CMV GroupRecognition & contribution to national charity days, staff morning teas, lunches and team building events.Opportunities to support community partnerships with our Group CMV FoundationEnjoy annual company dinners and picnics
What you'll do
Coordinate and delegate all service jobs within the workshopAssign and dispatch repair orders to Technicians based on skillset, priority,



and deadlinesMonitor job progress and provide timely updates to ensure on-time completionMaintain a productive and efficient workshop environmentConfirm availability and accuracy of special-order parts for scheduled jobsTrack and report repeat repair causes to the Service ManagerConduct quality control inspections to uphold service standardsSchedule backup jobs to maximise workshop utilisation during quieter periodsPlan staffing levels to meet overtime and workload demandsAssist with vehicle inspections and road tests alongside customers when requiredResolve customer service issues promptly and professionallyDrive a strong safety culture in the Workshop
What you bring
Qualified Technician with diagnostics expertiseStrong verbal and written communication skillsExcellent time management and organisational abilitiesHigh attention to detail and accuracySelf-driven with strong planning and prioritisation skillsProficient computer skills and ability to learn new systemsProven leadership qualities with the ability to motivate and guide a teamDrivers Licence
About Mercedes-Benz Adelaide?
Mercedes-Benz Adelaide is a premium passenger car dealership, a subsidiary of the CMV Group of companies that employs over **** staff and are a proud South Australian owned and operated family business celebrating over 92 years in business.
As an equal opportunity employer, Mercedes-Benz Adelaide seeks the best, most talented people available.
We pride ourselves on our commitment to customer service and an outstanding ownership experience.
Our success is driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect.
These are applied in equal measures to our employees, customers and the community and demonstrated by everyone within our businesses.
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📌 Workshop Controller (Adelaide)
🏢 Commercial Motor Vehicles
📍 Adelaide