Are you an organised and people-focused administrator looking to make a real difference to the experience of older Australians and their families?
We're currently seeking a Full-Time Admissions Officer to join our warm and caring team at Charingfield.This is a crucial role supporting prospective residents and their families throughout the aged care admissions journey, from initial enquiry through to admission.
You'll work closely with the Residential Service Manager and broader team to ensure the process is smooth, responsive and welcoming.About the RoleCoordinating the administrative aspects of new resident admissions, ensuring all required documentation and information is completed accurately and on timeMaintaining and managing the resident waitlist, following up enquiries and progressing suitable admissions opportunitiesBuilding positive relationships with prospective residents and families, providing clear information and support throughout the admissions processWorking with hospitals, health professionals, My Aged Care and other external stakeholders to coordinate admissionsEnsuring resident information, agreements, assessments and other required documentation are completed and maintained accuratelyWorking closely with the Residential Service Manager to support occupancy and ensure vacancies are progressed efficientlyMaintaining accurate records, completing data entry and ensuring information is up to date across internal systemsWhat We're Looking ForPrevious administration, admissions,



customer service or relationship management experience - preferably within an aged care or health care settingExperience working with residents, families and external stakeholdersQualification in Business Administration, Aged Care or related fieldFriendly, professional and compassionate communication styleStrong organisational and time management skills, with the ability to manage multiple enquiries and admissionsStrong attention to detail and ability to manage confidential and sensitive informationSales and Marketing experience or exposure, with a customer-focused approachProficiency with Microsoft Office and confidence using internal systemsNDIS Worker Screening Check (or willingness to obtain)What's in it for youCompetitive Compensation: Salary of up to $75,000k (based on exp) + 12% SuperannuationNot for Profit Salary Packaging: Options of up to $15,900 Tax-Free + $2,650 Meals & Entertainment allowance - Employee Support: An Employee Assistance Program (EAP) with 24/7 access to a range of benefits for you and your immediate family.Career Development: Nurture your skilled growth through Onsite & Online professional development programs, providing pathways for advancement within our organisationCare Friends: Care Friends: Refer friends, earn points, and turn them into cash!
It's our way of saying thank you for bringing great people on board!
Apollo CareAs part of our team, you'll help us uphold our Philosophy of Care, championing resident choice, holistic care, family connections, and inclusivity.
Your contribution will be essential in fostering a sense of home and belonging.
#J-*****-Ljbffr

📌 Admissions Officer (New South Wales)
🏢 Apollo Care Alliance
📍 New South Wales