Job Description
Jobtailor is seeking a Customer Service Advisor to support customers experiencing financial hardship and energy service access in Queensland.
You will handle inbound calls, guide customers through payment plans, assess eligibility, and provide empathetic problem-solving to ensure essential services are maintained.
You must be ready for rotating shifts 8am-4pm, 9am-5pm, or 10am-6pm.
This role emphasizes listening, empathy, and tailored solutions to help customers regain financial stability.
📌 Customer Care & Financial Hardship Specialist (Sydney)
🏢 Jobtailor
📍 Sydney
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