Job Description
Perform preventative maintenance, servicing and testing of Arjo equipment and related products
Diagnose faults and complete repairs onsite
Provide reactive breakdown support and troubleshooting
Act as the primary service contact for customers across Melbourne's northern suburbs
Build solid customer relationships and deliver exceptional service experiences
Accurately document service activities using Arjo's service management systems
Manage van stock and spare parts inventory
Ensure all serviced equipment meets safety and compliance requirements
Work collaboratively with the wider Victorian Service Team
Identify opportunities to support customers with additional service solutions
Maintain, service and repair Arjo equipment and related products across customer sites
Deliver preventative maintenance, repairs and technical support from a fully equipped company van
Requirements
Experience or background in field service, mechanical maintenance, electrical or electronics service, medical devices, healthcare equipment, mobility equipment, automotive service, or industrial equipment maintenance
Healthcare or medical equipment experience highly regarded but not essential
Strong troubleshooting and problem-solving skills
Excellent customer service and communication skills
Ability to work autonomously and manage your own schedule
Experience using hand tools, power tools and testing equipment
Sound computer and mobile device skills
Strong organisational and time management skills
Current Victorian Driver Licence
Successful applicants must complete reference checks, a National Police Check and a pre-employment medical assessment including drug and alcohol screening
Core Competencies
Demonstrates expertise in preventative maintenance, troubleshooting, and repair of Arjo equipment and related products, while ensuring compliance with safety standards.
Strong customer service and communication skills are essential for building relationships and delivering exceptional service experiences.
Highest-signal resume keywords
Field Service Experience
Troubleshooting Skills
Customer Service Skills
Mechanical Maintenance
Electrical Service
ATS Optimization Keywords
Hard Skills
Preventative Maintenance
Repair
Technical Support
Diagnostics
Service Documentation
Inventory Management
Hand Tools Usage
Power Tools Usage
Testing Equipment
Healthcare Equipment Maintenance
Soft Skills
Problem-Solving Skills
Organisational Skills
Time Management Skills
Communication Skills
Autonomy
Certifications & Qualifications
Current Victorian Driver Licence
National Police Check
Pre-Employment Medical Assessment
Industry Keywords
Medical Devices
Healthcare Equipment
Mobility Equipment
Automotive Service
Industrial Equipment Maintenance
Tools & Technologies
Service Management Systems
Mobile Devices
Computer Skills
📌 Service Technician - Medical Devices (Victoria)
🏢 Jobtailor
📍 Victoria
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