Job Description
What if your next leadership role was about more than managing care?
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What if it was about bringing people together, creating a great place to work, and making a genuine difference every day?
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GLH is assisting amedium-sized aged care organisation in Gippslandwith the appointment of an experienced and
compassionateGeneral
Manager – Care.
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And we're looking for someone a little different.
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Someone who isauthentic, humble and grounded.
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Someone who is comfortable leading from the front — and just as comfortable rolling up their sleeves and getting alongside their team.
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Someone who believes that the best leadership isn't about having all the answers.
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It's aboutlistening, supporting, challenging when needed, celebrating people and bringing everyone along on the journey.
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A word about the CEO
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This role reports to ahands-on, values-led and deeply people-focused CEO.
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The CEO genuinely believes that great organisations are built by great people — and that creating the right environment matters just as much as getting the right outcomes.
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They want someone alongside them who will help build that environment.
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Someone who will walk the floor.
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Know the residents.
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Know the team.
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Have the conversations that need to be had.
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Ask,"How can we do this better?"
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And when things get tough,stay present.
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There is no ego here.
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Just a genuine commitment to doing good work, looking after people and continually improving.
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The opportunity
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AsGeneral Manager – Care, you will provide strategic and operational clinical leadership across residential aged care, while providing clinical oversight and supporting integrated care across home care and retirement living.
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You will play a key role in shaping clinical strategy, strengthening capability and building a culture wheresafe, person-centred care, accountability and continuous improvement are part of everyday life.
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You will lead:
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Clinical excellence and safe, high-quality care
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Nursing and care teams, with a focus on capability and development
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Clinical governance, risk management and continuous improvement
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Care planning, assessments, documentation and clinical systems
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Clinical indicators, incidents, medication management and infection prevention
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Clinical incident, complaint and safeguarding responses
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Accreditation, audit readiness and quality improvement initiatives
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Clinical education, supervision and evidence-based practice
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Relationships with residents, clients, families, medical and allied health professionals
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Integrated care across residential aged care, home care and retirement living
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Compliance with theAged Care Act ****, Strengthened Aged Care Quality Standards and relevant clinical obligations
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But the role is about more than a list of responsibilities.
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It's about people.
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The person we're looking for
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You'll be an experienced Registered Nurse and aged care clinical leader who brings strong clinical judgement, governance expertise and a genuine passion for older people.
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You may currently be a:
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Director of Nursing
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Clinical Manager
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Care Manager
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General Manager
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Senior Clinical Leader
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Or perhaps you're ready to take that next step into broader organisational leadership.
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You will bring senior aged care leadership experience and a strong understanding of clinical governance, compliance, quality and risk.
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But just as importantly, you'll bringemotional intelligence.
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You'll be someone who can inspire confidence without needing to be the loudest person in the room.
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Someone who can hold people accountable while still treating them with respect.
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Someone who understands that culture isn't created through policies and procedures.
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Culture is created by how we show up every day.
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You'll be someone who:
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Leads by example
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Builds genuine relationships
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Listens before jumping to solutions
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Brings people together
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Is comfortable being visible and hands-on
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Develops people rather than simply managing them
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Can have courageous conversations with kindness
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Takes accountability and encourages others to do the same
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Is curious and always looking for ways to improve
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Understands the importance of dignity, choice and person-centred care
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Doesn't take themselves too seriously — but takes the work seriously
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Essential requirements
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Current AHPRA registration as a Registered Nurse
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Demonstrated senior clinical leadership experience within aged care
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National Police Check
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Aged Care Worker Screening Clearance, or ability to obtain
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Relevant immunisation evidence in accordance with organisational requirements
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Highly regarded
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Postgraduate qualifications in aged care, clinical leadership, management or a related discipline
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Experience leading accreditation, registration and quality improvement programs
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Experience across residential aged care, home care and/or retirement living
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What you can expect
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This is an opportunity to join amedium-sized organisation where your contribution can genuinely be felt.
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You'll have:
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A meaningful senior leadership role with organisation-wide influence
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A supportive, hands-on CEO and executive team
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The opportunity to shape clinical strategy and culture
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Career development and leadership growth
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Competitive remuneration, including salary packaging
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The opportunity to make a lasting difference to older people, their families and the teams who care for them
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And perhaps most importantly...
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You'll be joining an organisation that wants todo good work, with good people, in the right way.
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The CEO isn't looking for someone to come in and simply manage a department.
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They're looking for apartner in leadership.
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Someone who will help bring people together.
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Someone who will create an environment where people feel supported, valued and proud of the work they do.
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Someone who understands that sometimes leadership means making the big decision and sometimes it means simply putting the kettle on, sitting down with someone and listening.
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—
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This could be the opportunity to bring your experience, your leadership and your heart to an organisation where all three will matter.
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Gippsland, Victoria
n Registered Nurse | Senior Clinical Leadership
n General Manager – Care

📌 General Manager - Care | Registered Nurse (Traralgon)
🏢 GLH Recruitment
📍 Traralgon