Job Description
SKS Technologies is looking for an experienced AV Support Specialist to join our team and provide high-quality onsite support across client locations in Sydney and surrounding areas.
n
This is a hands-on role where you'll be responsible for keeping AV systems running seamlessly, troubleshooting issues, supporting users and ensuring our clients receive an exceptional level of service.
n
Why Join SKS Technologies?
n
Hands-On Experience
n
n
Work directly with clients, providing onsite technical support, troubleshooting and user training.
n
n
Variety of Technology
n
n
Gain exposure to a diverse range of AV systems, conferencing platforms and technologies across multiple industries.
n
n
Make a Difference
n
n
Be the person clients rely on to keep their meetings, presentations and events running smoothly.
n
Join a growing organisation where you can develop your technical expertise and build your career within the AV industry.
n
n
About SKS Technologies
n
SKS Technologies is a publicly listed Australian company delivering innovative Electrical, Communications and Audio-Visual solutions across Australia.
n
We work across a diverse range of industries including commercial, data centres, mining, education, retail, finance, warehousing and construction, delivering quality solutions that create smarter, more connected environments for our clients.
n
About the Role
n
As an AV Support Specialist, you will provide dedicated onsite support to clients, ensuring their AV systems are reliable, functional and easy to use.
n
Your responsibilities will include:
n
n
Providing onsite AV support and troubleshooting during business hours.
n
Diagnosing and resolving AV and conferencing issues quickly and effectively.
n
Conducting preventative maintenance, system checks and software updates.
n




Inspecting and calibrating AV equipment and identifying potential issues.
n
Supporting clients during meetings, presentations and events.
n
Providing user training and guidance to ensure clients are confident using their systems.
n
Preparing service reports and documenting issues, solutions and recommendations.
n
Working closely with internal teams to improve system performance and service delivery.
n
Building strong, professional relationships with clients and becoming a trusted technical point of contact.
n
n
About You
n
We're looking for someone who is technically capable, customer-focused and enjoys working directly with people.
n
You will ideally have:
n
n
A Certificate or Diploma in Audio-Visual Technology, IT, Electronics or a related field.
n
Previous experience in an AV Support or AV Technician role.
n
Experience working in corporate, commercial or healthcare environments is highly regarded.
n
Strong understanding of AV systems, signal flow and conferencing technologies.
n
Experience with platforms such as Microsoft Teams, Zoom and Crestron.
n
Solid troubleshooting and problem-solving skills.
n
Excellent communication and customer service skills.
n
A skilled approach and strong attention to detail.
n
The ability to work independently while collaborating effectively with internal teams.
n
n
Our Values
n
At SKS Technologies, our values shape the way we work and the way we support our clients.
n
Safety | Integrity | Excellence | Collaboration | Innovation | Customer Focus
n
We are committed to creating a workplace where people are supported, valued and given the opportunity to grow.
n
Ready to Join Us?
n
If you're an experienced AV professional who enjoys solving problems, working with technology and delivering excellent customer experiences, we'd love to hear from you.

📌 Av Onsite Support Specialist (New South Wales)
🏢 SKS Technologies
📍 New South Wales