Job Description
Novotel Melbourne on Collins, part of Accor, is looking for a Guest Service Agent to join the Front Office. You will greet guests, provide friendly, knowledgeable service, handle inquiries and complaints, and assist with reservations when needed.
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You must be fluent in English, present well, and capable of multi-tasking in a busy hotel environment. A passion for hospitality, strong communication skills and a adaptable 7-day roster are essential.
📌 Front Desk Guest Service Agent -- Flexible Shifts & Upsell Focus (Victoria)
🏢 AccorHotel
📍 Victoria
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