Job Description
Job Description
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Are you looking for a role where empathy matters?
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We are seeking a compassionate professional Customer Care / Receptionist to join a dedicated team in Macquarie Park.
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3-Month Contract | Strong Potential for Extension
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$***** per Hour plus Super
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Full-Time | Monday to Friday | 8:00 AM to 4:30 PM
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Immediate Start Available
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This position is ideal for someone who understands the importance of making people feel welcomed, heard, and supported. As the first point of contact, you will bring warmth, empathy, and professionalism to every interaction while providing high-quality reception and administrative support in a respectful and sensitive environment.
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Key Responsibilities
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Welcome and assist visitors with professionalism and care
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Manage incoming phone calls and email enquiries
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Provide reception and administrative support
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Deliver exceptional customer service with empathy and understanding
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Maintain accurate records and documentation
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Support day-to-day office operations
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Ensure a welcoming and professional front-of-house experience
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About You
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Previous experience in reception, customer service, or administration
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Excellent communication and interpersonal skills
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A genuine ability to connect with people and provide support with empathy
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A professional, calm, and respectful approach
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Strong organisational skills and attention to detail
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Confidence managing multiple tasks and competing priorities
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Proficiency with Microsoft Office and general administrative systems
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What's on Offer?
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Immediate start
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Full-time hours, Monday to Friday
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Competitive rate of $40 per hour plus super
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Supportive team environment
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Opportunity to contribute in a meaningful, people-focused role
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Robust potential for contract extension
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📌 Customer Care Support (3M+) - Macquarie Park (New South Wales)
🏢 Charterhouse Recruitment Australia
📍 New South Wales