Job Description
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Ongoing role for the right person
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Opportunities for growth and development
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Comprehensive training to ensure competency
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Technical & Product Performance Support Officer
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About the Role
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Reporting to the Technical Manager - Salmonids and working closely with the Product Manager - LifeStart & Prawn, you will support salmonid customers while assisting with product lifecycle activities, R&D; delivery, and commercial initiatives.
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You will act as an important link between customers and internal teams, ensuring customer needs, technical requirements, and product performance activities are effectively supported.
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Key Responsibilities
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Customer Account Support
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Support customer account plans and routine customer engagements.
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Assist with technical sampling and data collection activities.
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Prepare customer reports and performance summaries.
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Help maintain strong customer relationships through responsive and professional support.
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Support delivery of contractual commitments and customer outcomes.
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Product Development & R&D; Support
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Assist with the planning and execution of R&D; trials.
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Support implementation of new products and product improvements.
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Maintain product documentation and technical records.
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Contribute to product lifecycle management activities and innovation projects.
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Data Analysis & Reporting
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Analyse fish performance, trial, and production data.
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Prepare accurate reports and technical summaries.
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Provide insights to support customer, technical, and commercial decision-making.
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Support internal and external stakeholders with data-driven recommendations.
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Market Intelligence & Commercial Support
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Monitor industry trends and competitor activity.




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Gather customer forecasts and market insights.
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Support commercial teams with relevant technical and market information.
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Contribute to initiatives that strengthen customer intimacy and business performance.
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Safety, Quality & Compliance
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Demonstrate a strong commitment to safe work practices.
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Support WHS initiatives and continuous improvement activities.
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Ensure activities are conducted in accordance with Nutreco and Skretting safety, quality, and environmental standards.
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Identify and escalation risks that may impact customer outcomes or business performance.
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What We're Looking For
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Essential
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Tertiary qualification in Aquaculture, Animal Nutrition, Animal Science, Animal Health, or a related discipline.
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Current Driver's Licence.
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Strong analytical and problem-solving skills.
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Excellent communication and stakeholder engagement capability.
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Ability to work collaboratively across functions and teams.
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Desirable
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Exposure to or experience in finfish aquaculture.
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Understanding of fish nutrition, fish health, feed performance, or aquaculture production systems.
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Experience supporting research, trials, or technical projects.
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Commercial awareness and understanding of customer needs.
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Who we are
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As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to.
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At Programmed, we are committed to creating a safe and inclusive setting which values and respects diverse styles, backgrounds, experiences and perspectives.
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We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

📌 Technical & Product Performance Support Officer - Full Time (Hobart)
🏢 Programmed
📍 Hobart