Job Description
Job Description
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As a Phone Sales Officer, you'll be the first point of contact for many of our customers, providing exceptional service while supporting branch sales and operations.
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You'll work closely with customers, account managers, and the broader branch team to process orders, manage enquiries, and ensure customers receive the right products when they need them.
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Key Responsibilities
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Deliver outstanding customer service and support branch sales activities
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Respond to inbound customer calls and email enquiries
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Process customer orders, invoices, credits, and quotes accurately
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Assist customers with product enquiries and order status updates
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Build and maintain robust customer relationships
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Support stock management activities, including stock counts and replenishment
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Assist with general branch and warehouse operations as required
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Work collaboratively with internal teams to achieve branch sales target
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Qualifications
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To be successful in this role, you will have:
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A strong customer service focus and excellent communication skills
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A positive attitude and willingness to learn
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High attention to detail and strong organisational skills
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The ability to work effectively in a fast-paced workplace
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Strong computer skills and confidence navigating multiple systems
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Previous experience in phone sales, customer service, parts interpreting, automotive, mechanical, electrical or industrial products will be highly regarded
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A team-first mentality and a hands-on approach
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Whether you're an experienced Parts Interpreter, Customer Service Representative, Internal Sales professional, or someone looking to build a career within the automotive aftermarket industry, we'd love to hear from you.
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Additional Information
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Why Join Bapcor?
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At Bapcor, we focus on what matters most for our customers, our people, and the communities we serve.
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When you join us, you'll have access to:
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Career development opportunities across the Bapcor Group
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Discounts across our Retail, Trade and Service brands
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Paid Birthday Leave
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Gender-neutral parental leave
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Volunteer leave and purchase leave options
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Employee wellbeing programs
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Novated leasing options
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Ongoing training and development opportunities
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Our values guide everything we do:
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We Give a Damn
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We Are in It Together
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We Get It Done
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We Do the Right Thing
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If you're looking for a stable career with a respected industry leader and enjoy delivering exceptional customer service, we'd love to hear from you.

📌 Phone Sales Officer (Devonport)
🏢 jas
📍 Devonport