Job Description
Hyde Melbourne Place, part of Ennismore, is seeking a Reservations Agent in Melbourne to lead the reservations process and ensure a smooth, personalised booking journey. You will respond to calls, emails and online requests, maximise occupancy, and support daily operations with a service-forward mindset.
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As a senior-leaning member of the team, you will collaborate with Front Office, Revenue, and Sales to align on availability and guest needs, while maintaining GDPR-compliant guest data and a